Heathrow Luggage

katbuad · 04-04-2008, 09:32 AM

Wow! Hope no one has lost a bag at Heathrow since the new termial opened. I heard that something like 40,000 pieces of luggage were be transferred to Italy for sorting and forwarding on to owners. And that planes were leaving with NO luggage in the cargo hold. Yikes!

Heathrow T5 hassles enter 2nd week - CNN.com

And some still pictures. . .

http://img.dailymail.co.uk/i/pix/200...ES_468x351.jpg

http://www.arenamagazine.co.uk/wp-co...ST_LUGGAGE.jpg

http://blogs.telegraph.co.uk/Virtual...82/luggage.jpg

Londoner · 04-04-2008, 12:58 PM

Indeed! In fact I was producing there for my news channel that day, so I watched it all unfold.. in fact I was the first one to be told! This man just came up to me in arrivals (I was with a cameraman) and told me his daughter had given up waiting for her bag after two hours - and of course my news hound ears pricked up!

It was a bad day for BA and BAA, for sure. Terrible for BA's image, and they seem to have accepted it was their fault - not enough training, not enough testing, problems with staff parking and security, etc. Incredible, given how long they had to get the terminal to work! (Years...)

04-04-2008, 09:32 AM	#1 (permalink)
katbuad Jetgirls Plus Member Join Date: Jul 2007 Location: Nashville, TN USA Posts: 697 Recipes: Thanks: 9 Thanked 13 Times in 13 Posts	Heathrow Luggage Wow! Hope no one has lost a bag at Heathrow since the new termial opened. I heard that something like 40,000 pieces of luggage were be transferred to Italy for sorting and forwarding on to owners. And that planes were leaving with NO luggage in the cargo hold. Yikes! Heathrow T5 hassles enter 2nd week - CNN.com And some still pictures. . . http://img.dailymail.co.uk/i/pix/200...ES_468x351.jpg http://www.arenamagazine.co.uk/wp-co...ST_LUGGAGE.jpg http://blogs.telegraph.co.uk/Virtual...82/luggage.jpg

04-04-2008, 12:58 PM	#2 (permalink)
Londoner Jetgirls Member Join Date: Mar 2007 Location: London ,UK Posts: 215 Recipes: Thanks: 0 Thanked 2 Times in 2 Posts	Re: Heathrow Luggage Indeed! In fact I was producing there for my news channel that day, so I watched it all unfold.. in fact I was the first one to be told! This man just came up to me in arrivals (I was with a cameraman) and told me his daughter had given up waiting for her bag after two hours - and of course my news hound ears pricked up! It was a bad day for BA and BAA, for sure. Terrible for BA's image, and they seem to have accepted it was their fault - not enough training, not enough testing, problems with staff parking and security, etc. Incredible, given how long they had to get the terminal to work! (Years...) __________________ If you're on Facebook, take a look at the group "I'm a pilot's wife". It would be great to see you there! http://www.facebook.com/group.php?gid=2248801483

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