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Originally Posted by Joanna  would the same be true if the tickets were booked online?
This "debate" is that this person is convienced that when she flew with her lap kid she was never assigned a seat with double o2 masks...as if no one bothered to even institute that safety measure.
She booked the seats online and could chose her seats herself. |
I can't tell you how many times parents came on board with a lap child and was not sitting in a seat with an extra O2 mask. At least half the time the lap child was assigned a seat w/o the extra mask. On the CRJ, the whole right side of the plane has an extra O2 mask for each row. Lap children were supposed to sit on the right side. When people came on board with lap children and were on the left side of the plane...I would move them. If customer service doesn't do it, its up to the FA to do it. Now, (I could be wrong about this since its been 6 years since I did FA training) if a parent with a lap child comes on the CRJ and sits on the left side and the seat beside them is empty, then they can sit there b/c there is an O2 mask for the both of them. kiwm? But, like I said....I could be wrong about that.
More times than I can count, underage pax were assigned the exit row and parents with underage children were assigned the exit row. A FA or a pax cannot always expect customer service to assign them the correct seats (at least thats how it was at my old airline). During boarding, its also up to the FA to make sure people are in correct seats if they have lap children and/or if they meet the req. to sit in the exit row. If not, the FA needs to move them.